These terms cover your use of this website and how we work with you before and after you ask us to act. By using the site, you agree to them. When you instruct us, our costs agreement sets the terms for that matter.
About these terms
They apply to this website and to anything you send us through it.
“We”, “us” and “Avenue” mean Avenue Lawyers, Level 9, 88 Queen Street, Melbourne VIC 3000. When you instruct us on a matter, our costs agreement and letter of engagement apply as well. If they differ from these terms, they take priority.
Information, not advice
What you read here is general. It isn’t advice about your situation.
Our pages and notes explain the law in plain English, but they can’t take account of your facts, and the law changes. Please don’t act, or decide not to act, on anything here without talking to us first.
When we become your lawyers
Once you’ve agreed the fee in writing, and not before.
Reading this site, sending us a message or having a first call with us doesn’t make us your lawyers. We act for you once we’ve checked for conflicts, you’ve received our costs disclosure, and you’ve signed our costs agreement or accepted it in writing.
Fees and estimates
A fixed fee or a capped estimate, agreed before any work starts.
We’ll tell you in writing what the work will cost, what’s included, and any other costs, such as court fees or a barrister. If something changes the estimate, we’ll tell you before we go further. You can ask for an itemised bill at any time, and the Legal Profession Uniform Law gives you rights to dispute our costs.
Who does the work
One partner leads your matter, from the first call to the final letter.
Your partner is responsible for your matter throughout and works on it with the two lawyers in their team. If we need a barrister or another expert, we’ll explain why and agree it with you first.
Writing to us before you instruct us
Give us the outline, not the details, until we’ve checked for conflicts.
Until we confirm we can act for you, please don’t send confidential documents. If we already act for someone on the other side, we may not be able to help you, and we’ll say so without reading further.
Using this site
Read it, print it and share it. Please don’t republish it as your own.
The text, photos and design on this site belong to us or to the people who license them to us. You may view, print and share pages for your own use. You may not copy or republish them for commercial use without our written permission.
Links to other sites
We link to useful sites, but we don’t control them.
Links to government, court and other websites are there for convenience. We aren’t responsible for their content or how they handle your information.
Our liability
We take care with this site, but we can’t promise it’s always complete or available.
To the extent the law allows, we aren’t liable for loss arising from your use of this site or from relying on its general information. Nothing in these terms limits your rights under the Australian Consumer Law.
Liability limited by a scheme approved under Professional Standards Legislation.
Your privacy
Anything you send us through this site is handled under our privacy policy.
Our privacy policy explains what we collect, why, and how you can see or correct it.
Governing law
These terms are governed by the law of Victoria.
Any dispute about these terms or this site is for the courts of Victoria and the courts that hear appeals from them.
Changes and questions
When these terms change, we update this page and its date.
These terms were last updated on 26 October 2026. If you have a question about them, talk to us.